Fairfax Water Warning Customers of Scam

Fairfax Water is warning customers to be aware of scammers that have targeted area residents.

The water company says it has received reports of people showing up on doorsteps or calling on the phone offering discounts or to pay the bill.

From Fairfax Water:

If you receive a call offering “discounts” or requesting account information or offering to pay your bill — this is a scam. Fairfax Water does not call asking for your account information nor do we offer discounts for service.

Fairfax Water employees have photo identification with them at all times when they are on the job. Our vehicles and field staff’s clothing bear our logo (see above). During the summer months there may be Fairfax Water summer interns in your neighborhood who do not wear uniforms, however each one will have a Fairfax Water photo identification displayed prominently.

If someone comes to your door and identifies themselves as a Fairfax Water employee, please ask for their identification or call 703-698-5800, TTY 711 to verify before letting them into your home.

Fairfax Water employees do not receive or accept any form of payments during service calls and we do not collect water-service fees door-to-door.

Most water meters are located outside of a customer’s home. Therefore Fairfax Water employees typically DO NOT require access to a customer’s home to read a meter.

If you have any questions about our service or employees, do not hesitate to call us at 703-698-5800, TTY 711.