Glitchy System Causes Changes to Reston Association Payment Portal

The Reston Association recently decided to institute a new payment method for its annual assessment fees.

Starting later this week, people will be able to pay the 2020 assessment fee using a new and improved portal, according to a Reston Association representative.

The RA decided to abandon the previous portals because they were glitchy and people were not able to log in, the representative said, adding that for the time being, people are not able to pay their bills online.

Instead, they can pay them over the phone by calling 703-435-6530, send a check in the mail or pay in person at the member service desk (12001 Sunrise Valley Drive).

RA members have between now and March 1 to pay their assessment fees.

The representative said she wasn’t sure if late fees will temporarily be waived because of the system malfunctions.

People who already paid their fees will not have to resubmit their payment, according to the RA website.

Photo via RA/Facebook

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