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VDOT Warns of E-ZPass Phishing Scam

by Karen Goff July 9, 2014 at 2:30 pm 2 Comments

Sample phishing e-mail from E-ZPass/Credit: VDOTThe Virginia Department of Transportation wants to warn E-ZPass users of a potential phishing scam.

VDOT and E-Z Pass Virginia say e-mails have been sent to some customers with this awkwardly worded warning: “You have not paid for driving on a toll road. This invoice is sent repeatedly. Please service your debt in the shortest possible time.”

The e-mail includes a link  to click to pay.

From E-ZPass: “Please be advised that this is not a communication from E-ZPass. It is likely a phishing scam. We advise you not to open or respond to the message. If you have questions about the validity of any message received from E-ZPass, please contact our Customer Service Center at 877-762-7824.”

E-ZPass says valid e-mails from them will have these return addresses: [email protected] and [email protected].

In other E-ZPass news, Virginia’s E-ZPass program did away with its monthly maintenance fee on transponders. In April, Virginia Gov. Terry McAuliffe signed legislation that required the elimination of the monthly maintenance fees by Sept. 1, 2014. At the Governor’s direction, the Virginia Department of Transportation began implementing the change on July. 1.

  • Todd

    Did any reporter or legislator anywhere bother to ask if the E-Z Pass customer list was compromised? I find it strange that I got the warning about the scam this morning and then the actual phishing e-mail was in my spam folder tonight (correctly addressed to my e-mail account on file with e-z pass). When Target gets hacked it is big news, but E-Z Pass (who also has my credit card on file) gets to warn all of their account holders without so much as a question about possible hacking?

    • Tim

      Ya think that maybe people who aren’t E-Z Pass customers got the notes too? Its not like its an extra cost, right?


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