Dominion: Don’t Fall for Virginia Phone Scam

Power lines in RestonIf you get a call telling you pay up or your power will be shut down, don’t fall for it.

That’s the message Dominion Virginia Power wants Northern Virginians to get.

Scammers have been calling residential and small business customers, threatening to disconnect electrical service immediately if payment is not made.

Dominion stresses that it does not take payment over the phone and would never ask for immediate payment of cash, PayPal, ‘MoneyPak/Green Dot’ or any prepaid debit card as a prerequisite to keeping service, as the scammers have been doing.

“Protecting our customers is top priority for Dominion,” Dan Jenkins, Dominion’s Director-Corporate Security, Safety and Health, said in a statement. “We continue to work with local law enforcement to identify and monitor these scams and alert our customers to keep them safe. Small businesses and restaurants are frequently a target here and across the country, but they can protect themselves.”

Virginia Attorney General Mark Herring said scammers are using “increasingly sophisticated methods to trick citizens, including caller ID technology that makes it appear as though calls are coming from the utility, even instructing customers to make payment at company offices in order to sound legitimate.”

“Consumers need to remember that a legitimate business will not operate this way,” he said.

Being aware is the first step to protecting oneself from becoming a victim. Customers are urged to remember:

Stay calm. Scammers may contact businesses during a hectic or busy time to catch them off guard.

Dominion Virginia Power will never ask for payment over the phone or require payment on a pre-paid debit card.

Dominion does not direct customers to make payment at any of their offices; designated payment centers can be found online.

If a customer is behind on the bill, Dominion typically sets up a payment plan mutually agreed upon and provides a customer with multiple notifications in writing before power is scheduled to be disconnected.

If a customer is suspicious, they are encouraged to collect information from the scammer such as his/her name, any phone numbers or other details before hanging up and reporting to local law enforcement.

Customers should always call Dominion at 866-DOM-HELP to verify that the company is attempting to reach them before releasing any personal information.

Recent Stories

Morning Notes

A man walks a dog into McLean Central Park (staff photo by Angela Woolsey) Special Education Disparities Persist in FCPS — “Students with disabilities in Fairfax County Public Schools perform…

The Herndon Metro station (staff photo by Jay Westcott) With the Silver Line Phase II opening still in flux, Fairfax County is being asked to pay another $40 million. At…

Route 7 has a new eastbound lane between Reston Avenue and Riva Ridge Drive (via VDOT) Drivers headed east on Route 7 in Reston can now get a small taste…

Morning Notes

Fairfax County Fire and Rescue responded to a burned-up elevator motor at 226 Maple Avenue in Vienna on Saturday (staff photo by Angela Woolsey) Metro Extends Blue Line Shutdown —…

The Ravel Dance Studio will re-open for fall classes 2020. The school will offer in person and virtual online instruction. With over 5000 sq. ft. to social distance the school has added air ionization filtration systems, ballet barres, acrylic dividers, hands free bathrooms, strict monitoring and more.

The Ravel Dance Studio will produce a Nutcracker Ballet Hollywood style video through the Reston Community CenterStage. REGISTRATION online begins August 17.

Submit your own Community Post here for just $99.

Chris Green is one of the DMV’s finest fitness instructors. A Lululemon and South Block ambassador, he is a coach and mentor to so many. He embodies grace, positivity and motivation in ways that no one else can. If we could all learn a thing or two from him, the world would be a much better place. He does so much for others, and does so with a smile on his face 99% of the time.

He recently ruptured his Achilles and has an incredibly long and tough journey ahead. As if COVID hadn’t impacted fitness professionals enough, throw this in the mix and it’s a double, even triple whammy. CG is no longer able to work and do what he loves for the time being because of this and we’d love your support.

Read More

Submit your own Community Post here for just $99.

×

Subscribe to our mailing list