RTC Parking 101: What if I Don’t Download the Payment App?

by Karen Goff August 10, 2016 at 11:30 am 65 Comments

Pay station at Reston Town Center

When Reston Town Center goes to a paid parking system on Sept. 12, management is hoping thousands of people will download the ParkRTC App. It’s free; one account can be used for multiple cars; it offers special safety features; and will get you ticketless, gateless payment.

But judging by reaction from many Reston Now readers on previous stories and our Facebook page, some would-be RTC visitors will refuse to do so. A few others say they have no plans to purchase a smartphone.

So let’s say your co-workers are going to happy hour at Jackson’s or you have to take your child to a birthday party at Bow Tie Cinemas (both of which have plans to offer validation) and you begrudgingly must enter the $2-an-hour paid parking zone. What to do?

Here’s what:

Boston Properties says there are four ways to pay: By the App; online at ParkRTC.com; in-person via cash or credit card at a kiosk; or by phone at 571-485-7790 (you will be asked to enter parking zone and credit card info).

If you are not using the App, once you park you car in one of the seven garages at town center, you have a 15-minute grace period to sign-in your car at one of four pay kiosks. Kiosks are in the Purple, Blue, Green and Orange garages.

When you get to a pay station: Enter your zone (that’s listed on signs near where you parked); license plate number; expected length of stay;  and payment information (credit card, debit card or cash).

For cash users, the pay stations will not give change or provide refunds.

Many stores will validate (it’s high-tech and elaborate; more on that on Reston Now tomorrow), but here is something to know if you are App-less: The validation code you will get is good for your next visit to RTC and not on your current visit (App users will get the validation automatically and immediately sent to their account).

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