A lawsuit by a Reston Town Center retailer against Boston Properties in response to the developer’s paid parking system has been settled.
Under the agreement, customers of Jackon’s Mighty Fine Food & Lucky Lounge will be offered a special parking arrangement. Guests will be able to enter their license plate number into one of the pay stations in the Orange Garage or on a tablet inside Jackson’s to validate parking.
“Both parties look forward to continuing their 10-year relationship at Reston Town Center,” according to a statement published by the company.
The terms of the deal were not immediately disclosed. A representative for Boston Properties declined to comment further on the deal or release any details.
Jackon’s sued Boston Properties in Fairfax County Circuit Court alleging breach of contract in March 2017. The suit sought the immediate termination of paid parking, $500,000 in damages and attorney’s fees. Company officials stated that the restaurant suffered major disruptions since paid parking went into effect.
A number of other restaurants have cited the paid parking system as cause for leaving Reston Town Center in recent months.
This story has been updated.
Under SEC investigation — ComScore, a Reston-based audience company, issued new financial statements showing it overstated revenue by $127 million. [Washington Business Journal]
29 acres are up for grabs — Fannie Mae is expected to vacate three major buildings in the area as it moves to Reston Gateway in 2022. Who will fill the void? [Washington Business Journal]
If you’re heading out to Wiehle-Reston East parking garage — Parking may be limited at times as construction continues in the area. Commuters can park at Reston South Park & Ride for free. [Fairfax Connector]
Flickr pool photo via vantagehill
Final tweaks to a shared parking agreement are underway as Boston Properties prepares to construct the last office property available in Reston Town Center’s urban core.
The Fairfax County Board of Supervisors will consider a proposal Tuesday to remove roughly 78,823 square feet of future office space covered under RTC’s shared parking agreement.
Some office tenants in a future office building on Block 5, home to 17Fifty (1750 Presidents Drive), which is set to open in 2020, will park in reserved spots in a below-grade garage.
The shared parking agreement serves Phase I of RTC, a 44-acre swath of land in the center’s 84-acre urban core. If the proposal is approved, 226 parking spaces will be reserved for corresponding future office space equal to 86,923 square feet and 3,000 spaces will remain for shared uses.
The request is in response to a change in the mix of uses in the area, particularly in 17Fifty, the future of home of Leidos, Instead of a mix of office and retail, the 17-story tower will be solely composed of office space.
The overall impact of the change is minimal, said Rich Ellis, vice president of Boston Properties.
“All we’re doing is a re-tabulation of what’s required as several uses have changed,” he said.
Shared parking for the theater, eating establishments, hotels and hotel function space will remain unchanged.
Ellie Codding, the county’s director of the code development and the compliance division of land development services, said the change covers proposed buildings in response to a tenant-specific request.
“Previously under this agreement, parking spaces were being shared by all office, retail, restaurant, hotel, and theatre uses. The modified agreement, if approved, would decrease the square footage of office space that shares parking under the agreement,” she said.
A parking analysis indicates 3,000 parking spaces are “sufficient to serve the mix of remaining non-residential uses” and will not reduce parking beyond 29.3 percent, a reduction approved by the county in 2014, according to county documents.
Photo via handout
A new waiting area is available at the Wiehle-Reston East station.
Uber and Lyft drivers, as well as shuttle buses and vans, can use the lot, which was opened today, to drop off and pick up passengers, according to a release from Hunter Mill District Supervisor Cathy Hudgins.
Vehicles can enter the waiting area from Reston Station Boulevard off of Wiehle Avenue. Parking is allowed for 15 minutes only. Pedestrians can use the crosswalk at Reston Station Boulevard and Wiehle Avenue to access the waiting area.
Any unattended vehicles will be towed. Vehicles stopping and standing along Reston Station Boulevard will be ticketed.
For more information, contact Connect and Ride at 703-502-9797.
Opioid Roundtable Planned — The discussion, scheduled for the Fairfax County Government Center at 2 p.m. Saturday, will be hosted by Rep. Gerry Connolly (D-Va.) and Sharon Bulova, chair of the Fairfax County Board of Supervisors. The event is open to the public. [Fairfax County Fire and Rescue]
Reston Woman Pleads Guilty to Role in Gang-Related Killing — Cindy Blanco Hernandez, 19, entered pleas to abduction and gang participation Tuesday as part of a deal with prosecutors. She was among 10 members and associates of the gang MS-13 charged after the January killing of 15-year-old Damaris A. Reyes Rivas. She may face up to 30 years in prison when she is sentenced in May. [Washington Post]
Herndon Adds Parking Enforcement Position — The part-time officer was hired Oct. 3 and will work 30 hours a week, which has at least one resident worried about “end[ing] up like Reston Town Center.” [Connection Newspapers]
Silver Line Phase 2 Hits Two-Thirds Point — More than 5 million hours have been spent on the $2.78 billion project so far, according to updates expected to be presented today to the Metropolitan Washington Airports Authority Board. [WTOP]
Aaron Gordon has owned Red Velvet Cupcakery (11939 Democracy Drive) in Reston Town Center for seven years.
He does not believe there will be an eighth.
“I feel very, very, very confident that they are planning not to renew our lease, and they’re stonewalling us,” Gordon said. “This is all retaliation, plain and simple.”
Gordon has been one of the most outspoken opponents of paid parking at Reston Town Center, initiated in January by RTC owners Boston Properties. Gordon was one of the organizers and is the mouthpiece for the Reston Merchants Association, a group of business owners and managers at RTC fighting the system.
Now, as Gordon looks at negotiating a lease extension with his landlord, he believes the spotlight he’s put on himself through the Merchants Association is making such an extension impossible.
“I have no doubt that they are retaliating against me and Red Velvet Cupcakery for being one of the leaders of the fight against paid parking,” he said. “I have a whole timeline of reasons I believe this to be true.”
We reached out to Gordon’s landlord, Boston Properties, and were told by spokesperson Marion Myers that “lease negotiations with tenants and prospects are not communicated publicly until both parties are in agreement.”
Gordon said Red Velvet Cupcakery’s lease at the Town Center comes up in May. Last year, he said, he was in negotiations not just to renew, but to bring another of his concepts, Bakers and Baristas, to the Town Center as well.
“Before this whole battle, they loved Red Velvet, they loved me as an owner, and they loved the new concepts I [would be] putting in,” he said. “Until, of course, now.”
Gordon says he is almost certain there will be no agreement with the landlord, as he feels they are going out of their way to make sure he knows he is no longer welcome at the Town Center — where he says he makes a “fairly modest but steady income” despite what he says is an 8-10 percent drop in sales in 2017.
“We received a message from them — we couldn’t even get a meeting — that, basically, they’re looking for new and fresh ideas and they want to scour the marketplace, and we may not fit into their plans, but they won’t know until the end of the year,” he said. “In my mind, this is ‘Shut up until the end of year, because we’re considering you, but we’re looking for new and fresh ideas.’ The whole thing is ludicrous.”
“Different, unique, locally owned — that’s everything Red Velvet is,” he added.
He said he isn’t in any official talks yet about a new home, but he is considering numerous locations around the area, from Ashburn to Tysons.
“That being said, we’d ideally like to stay in Reston,” he said, owing to a great community, loyal customers and a Reston-based workforce force. “My hope would be that we can attract new customers in a new location and that we can keep our old customers [as well].”
Gordon said that at a recent meeting of the Reston Merchants Association, some members reported a “slight uptick” in sales since parking rules were loosened to allow an hour free during the day and no charge after 5 p.m. However, he added, the average company is still down around 25 percent from this time last year.
“I posed the question [of whether] people feel their sales will ever get back to normal,” Gordon said. “About half the owners said we would probably get back to past levels of sales if and only if paid parking was completely taken back. The other half said we’ll never get back to past sales, because we’ve lost many of our clients forever. They’ve sworn off the Town Center and changed their buying patterns.”
He said the group would meet again soon to check in with each other and continue to discuss how they’ll move forward, including with the possibility of legal action against their landlord. (Boston Properties has said it is “very confident” it will prevail in any legal action, though Jackson’s won a preliminary injunction in its case to keep parking for its customers free.)
“When you’re in retail, your landlord and your shop are in a partnership. We’re supposed to work together, in concert,” Gordon said. “In this case, our landlord is definitely not working for our betterment. One very wealthy company is out to ruin 100 other companies they are supposed to be partnering with, for a quick money grab with no long-term vision.”
Personally speaking, though, Gordon said his involvement in the fight against paid parking might change a lot if and when his business on Democracy Drive closes its doors.
“If we’re not renewed, I’ll have very different feelings, as you can imagine, toward my landlord,” Gordon said. “I can’t help but saying I’ll care a whole lot less about the future of Reston Town Center.”
After hearing concerns from the community, including more than 9,000 signatures on a petition about the issue, leaders of Reston Association will attempt to engage Boston Properties in conversation about paid parking at Reston Town Center.
RA’s Board of Directors voted unanimously at their Thursday meeting (video) to authorize CEO Cate Fulkerson, Board President Sherri Hebert and Board Vice President David Bobzien to pursue the talks. Hebert and Bobzien said it is important for RA members to know the Board is actively working toward a solution.
“This is the first step, [and] we think it’s an important step,” said Bobzien, who participated in the meeting by phone. “I think it’s very important that we engage with [Boston Properties].”
Suzanne Zurn, the organizer of the petition and the founder of the Keep Parking Free at RTC movement, addressed the Board during the meeting and encouraged them to take action.
“Your neighbors, your constituents, responded in large numbers to the petition opposing paid parking at RTC,” she said. “I encourage you to read their comments and consider how RA could add weight to their voices in this important community issue.”
Paid parking went into effect Jan. 3 at Reston Town Center, requiring $2-per-hour payment in garages all day Monday through Friday, and $3-per-hour payment for street parking Monday through Saturday. On June 5, parking became free in garages between 5 p.m. and 3:30 a.m., and one hour of free parking is also offered during the day.
Many merchants at RTC validate garage parking for customers, but which of the five garages is validated varies by business. Parking at the Town Center while paid parking is in effect requires the use of the ParkRTC app, though the Town Center announced earlier this week that parking sessions can be started without the app using newly updated kiosks. Parking in the Orange Garage at the Town Center is free for Jackson’s customers, without use of the app or any other method, thanks to an injunction in a lawsuit the business has against Boston Properties.
Zurn said all of the information one must know before visiting the Town Center and parking has only complicated matters and continues to keep potential customers away.
“I don’t know of any paid parking situations in our region that are this complicated,” she said to the Board. “Do you?”
Reston Town Center is not in the jurisdiction of Reston Association. However, Director Victoria White (Hunters Woods/Dogwood District) asked if the parking situation has resulted in disruption to surrounding streets. Zurn said it has, as workers constructing The Signature building at RTC have been seen parking on New Dominion Parkway, Temporary Road and North Shore Drive.
Paul Steidler, who also addressed the Board about the issue, said the Reston Town Center paid parking outrage is hurting the character and direction of the community.
“Are we going to become an area that’s an elitist, gated community with all the decadence that brings?” Steidler said. “Or are we going to go back to our core values of being inclusive of all, of having a place we can all come and go more freely and enjoy what Reston has to offer?”
Hebert said she is hopeful she and the other RA leaders can have productive conversations with Boston Properties and help them understand the community’s plight.
“We feel like we owe that to the folks that live in the Reston Association, to speak on your behalf to them,” she said.
Saying they have heard the concerns of visitors who do not want to use the ParkRTC app, Boston Properties has updated the payment kiosks in the Reston Town Center parking garages.
According to information released on Reston Town Center’s Facebook page and elsewhere, new kiosks in the parking garages do not require the use of the ParkRTC app. Rather, it says, payment can be made by swiping a credit card or by paying with cash and receiving change. The information also says parking validation provided by a business is “easy to apply” using the kiosks.
More than 200,000 downloads of the ParkRTC app have been made, according to the announcement.
Anti-ParkRTC group Keep Parking Free at RTC called the new kiosks a win for their cause.
Share this! And then this happened… #ScraptheApp! Looks like Boston Properties has abandoned the requirement to use…
Paid parking went into effect Jan. 3 at Reston Town Center, requiring $2-per-hour payment in garages all day Monday through Friday. On June 5, parking became free in garages between 5 p.m. and 3:30 a.m., and one hour of free parking is also offered during the day.
After repeated member comments on the issue, the Reston Association Board of Directors will consider taking a more aggressive role regarding the paid-parking situation at Reston Town Center.
According to the agenda packet for Thursday’s meeting of the Board, they will consider moving “to authorize Reston Association (RA) Board President Sherri Hebert and Vice President David Bobzien to engage with representatives of Boston Properties and Reston Town Center (RTC) to inform and discuss with them the pressing requests from RA Members that further consideration be given to RTC’s paid parking system.”
In May, members Suzanne Zurn and Paul Steidler addressed the Board and asked directors to take a position against paid parking at the Town Center. Steidler again addressed the Board on the matter at its June meeting.
In her statement, Zurn — who has created an online petition about the issue that has nearly 10,000 signatures — argued that the ParkRTC system has negatively affected the Reston community.
“Not only is the system complicated and the data tracking creepy, it’s also deterrent for attracting new or occasional visitors,” Zurn said. “The livelihoods of our neighbors who work there and its local business owners have been hurt by significant reductions in revenue, fewer work hours and dramatically less tips. One only needs to look at the barrage of negative comments that appear on every RTC Facebook post to understand how the community feels.”
As of June 5, Boston Properties stepped back from 24/7 paid parking at RTC, allowing for free garage parking after 5 p.m. each day, along with one hour of free parking prior that time. Monday morning, Reston Town Center posted on its Facebook page that its parking garages now feature “easier-to-use” park-and-pay kiosks that do not require use of the ParkRTC app.
Reston Town Center is not under the purview of Reston Association; however, Zurn says she is hopeful RA can “engage in the conversation and use [its] clout to convene a community conversation about parking at RTC.”
Among other topics at Thursday’s meeting:
- the Board will consider releasing the remaining capital funds, more than $1.5 million, for the Central Services Facility renovation project
- CEO Cate Fulkerson will give an update on the status of staff’s 2017 goals
- a report will be given on the input obtained from RA’s member-listening sessions
- the 2017 State of the Environment Report will be given
- the Hook Road Working Group will be up for approval
Reston Association’s Board of Directors will meet at 6:30 p.m. Thursday at RA headquarters (12001 Sunrise Valley Drive), and the meeting will also be broadcast live on RA’s YouTube channel.
But how is that being monitored?
Last week, Jackson’s was granted an injunction in its case against Boston Properties, allowing the restaurant’s customers to park for free — without using the ParkRTC app — at all times. For other visitors to the Town Center, all daytime parking sessions (even those that are less than one hour, and therefore free) require registering through the app or at a kiosk.
The question that has been asked by many is: Just how exactly will they KNOW who is a Jackson’s customer and who isn’t? How can some people get away with not using the app in that garage while others still need to?
The answer, a week later: We still don’t really know.
Officials at Jackson’s have directed questions about the system to a corporate spokesperson, who has not yet been able to provide a firm answer. The following explanation was posted on the restaurant’s Facebook page Tuesday:
Our guests have been parking in the Orange garage without engaging the app or starting a session and have not had any issues today or yesterday. There has been some added signage from the landlord stating that parking is free for Jackson’s guests in the Orange garage. If you have any further questions, please contact Boston Properties directly at 703.579.6720!
Boston Properties has been similarly vague in responding to requests for clarification. Spokesperson Kathy Walsh, of the Fallston Group on behalf of BXP, said:
“As it always has been, parking in the Orange garage is free for customers of Jackson’s. The only change is that those customers now do not need to start a parking session.”
Boston Properties cannot comment further due to ongoing legal discussions.
(Parking was previously free at Jackson’s with a validation code through the app.)
So, readers, we’ll turn this over to you. Have you parked in the Orange Garage at RTC this week? What has your experience been? Let us know in the comments so we can all get to the bottom of this.
Starting today, parking in Reston Town Center is free for an hour before 5 p.m. and completely free all evening after 5 p.m. Patrons still have to pay a minimum of $2 for any time spent over an hour in the garages before 5 p.m.
In celebration of the new parking deal, at least two Reston Town Center restaurants are offering specials tonight.
Seafood restaurant PassionFish (11960 Democracy Drive) is hosting a “Parking Repeal Party” tonight in their bar/lounge, according to post on their Twitter account.
— PassionFish Reston (@PassionFishRest) June 5, 2017
“PassionFish has always offered parking validation, but is pleased that its fellow businesses will have the same advantages and that guests can visit more easily,” said Simoneink senior accounting director Meg Malloy, who works with PassionFish.
In addition, according to a Facebook post by French bistro Mon Ami Gabi (11950 Democracy Drive), the restaurant will have a special dinner menu item this week “to celebrate the return of free parking.”
Expanded Free Parking Starts at RTC — As of today, garage parking at Reston Town Center is free for the first hour before 5 p.m., after which time it becomes free until 3:30 a.m. [Reston Now]
Mullins Memorial Details Released — A memorial service for former Fairfax County GOP chair and Republican Party of Virginia chair Pat Mullins, who died May 28, will be held June 21 at McLean Bible Church (8925 Leesburg Pike, Vienna). [Bearing Drift]
Fire Station 39 Rescues Stuck Pup — A crew from the North Point Station (1117 Reston Ave.) responded to a residence in Great Falls recently, where they tracked down and rescued a 60-pound pet dog that had become trapped under the home. [Fairfax County Fire and Rescue]
Human Trafficking Awareness Walk Held — The Just Ask Prevention Project, which was created by detectives from the Fairfax County Police Department, hosted its first awareness event Saturday at the county government center. The nonprofit’s goal is to bring together county agencies, schools and community leaders to educate and raise awareness about human trafficking in Northern Virginia. [WTOP]
It's a start. It needs to be 2 hours. Still prevents commuter parking but allows lunch.
— Steve (@courageousrobot) May 31, 2017
— Deah Hester (@ACHSMavsLibrary) June 1, 2017
Too little too late. You are not, nor will ever be, the good guys.
— Tom Lastname (@12GaugeTom) June 1, 2017
Aaron Gordon, head of the Reston Merchants Association, says the changes — allowing for one hour of free parking before 5 p.m. and free parking afterward — are “a step in the right direction.” But he isn’t convinced it will be enough.
“We would like RTC to offer 3 hours free parking at all times, which would end the controversy entirely,” Gordon said. “Ultimately, our customers will decide if the recent concessions are enough. I’m very hopeful they are.”
Gordon, owner of Red Velvet Cupcakery (11939 Democracy Drive), organized the Reston Merchants Association earlier this year to bring together numerous business owners and managers whose bottom line was suffering under the 24-hour paid-parking format — many reporting double-digit drops in sales. Gordon said the system was “tearing the fabric of who we are, how we choose to live and what we do within Reston.”
Following a successful protest in March, the merchants announced that they were planning a town hall-style meeting and a second protest march. They also have flirted with legal action over the BXP initiative; one restaurant, Jackson’s, did file a lawsuit on its own. Many potential customers have publicly stated they have been boycotting visiting the Town Center due to the policy, choosing options elsewhere with free parking instead.
While Gordon said he is encouraged by Boston Properties’ recent announcement, he said the merchants’ efforts may not be over.
“The Reston Merchants see this as a victory for our group and our customers,” he said. “But, we will regroup in the next two weeks to discuss if we think [Boston Properties] is doing enough. Then, we’ll be able to determine our next steps.”
The new parking rules will go into effect at Reston Town Center on Monday.
Majority Say They’ll Go to RTC — With our story Wednesday about changes to parking fees at Reston Town Center, we posted a poll asking whether those changes will make readers more likely to visit the Town Center. With nearly 900 votes on the unscientific poll, about two-thirds of responders said they would. [Reston Now]
Herndon Festival Starts Tonight — The 37th annual festival will run tonight through Sunday in downtown Herndon. Several streets, including Elden Street, will be closed throughout the event. Free parking and shuttle buses will be provided to get to the festivities. [Herndon Festival]
Community Center Board Meets Monday — The Reston Community Center Board of Governors will continue the decision-making process regarding the budget outline for FY19, and possible timelines for capital projects including the proposed renovation of the Terry L. Smith Aquatics Center, Monday at 8 p.m. at RCC (2310 Colts Neck Road). The annual public hearing for programs and budget is slated for Monday, June 19. [Reston Community Center]
Barton Hill Tennis Courts Closed — Reston Association says the courts are being resurfaced, and it is hoped they will be reopened by mid-June. [Reston Association/Twitter]
Halogen Lamp Starts Fire — A blaze earlier this week south of Reston caused about $125,000 in damages after a lamp in the basement ignited nearby combustibles. Two residents of the home have been displaced. [Fairfax County Fire and Rescue]
Nearly five months after instituting paid parking at Reston Town Center, Boston Properties is modifying the system to allow for more free parking.
According to a statement released Wednesday morning by BXP, changes will go into effect Monday that will rescind the pay requirement for users of Reston Town Center parking garages after 5 p.m., and it will also allow for one hour of free garage parking for sessions that begin before 5 p.m.
“As promised, Boston Properties has listened to community and retailer feedback and evaluated the paid parking initiative at Reston Town Center (RTC) over the first quarter of this year,” reads the statement.
Garage parking for the second hour will remain at $2, with subsequent hours charged based on the existing pay scale. No changes will be made to street parking, which is $3 an hour.
“Based on a study of traffic patterns and behaviors as well as retailer input, Boston Properties identified that one hour of free parking and free parking after 5 p.m. would address the primary concerns expressed by the community while still supporting the original goals of paid parking: protecting the parking rights of RTC tenants and visitors and augmenting revenue dedicated to community reinvestment.”
Free parking will be in effect each night from 5 p.m. until 3:30 a.m.
“This is necessary both to allow patrons and visitors to extend a session should they decide to stay longer than an hour, as well as for enforcement purposes,” she said.
Walsh said those parking after 5 p.m. will not need to take any action, just as with parking on weekends, holidays and during special events.
Guarang Shah, organizer of the Reston United group that staged a protest march on Reston Town Center earlier this year, said he is happy to see the compromise from Boston Properties.
“Initially we thought it should be two hours [free during the day], but one hour is fair enough, and after 5? I mean, yeah, that’s fair,” Shah said. “I think it will make people happy, they can go to dinner. And if somebody wants to stop by for lunch, they can stay for an hour too.”
Boston Properties also says it will be making upgrades to the payment kiosks “to streamline payments and validations.” Among these enhancements, visitors will be able to swipe a credit card rather than manually entering payment information. In addition, new cash machines have already been installed adjacent to the kiosks.
“Considering the current, challenging, national retail marketplace, these changes reflect Boston Properties’ continued commitment to its merchants,” said Peter Johnson, Boston Properties executive vice president, in the statement. “We are confident this new model will help ensure the long-term success of all Reston Town Center stakeholders.”
Reston resident Suzanne Zurn, who started a change.org petition in opposition of paid parking that gathered more than 9,000 signatures, called the announcement “progress” toward fixing a system that “has been damaging to the community, to businesses and employees.”
“The community welcomes Boston Properties realization that free parking hours are needed and we look forward to learning more about the upgrades to the parking kiosks. Only one hour free during the day is not enough time for someone to park and have a business lunch, attend to other business appointments in RTC, or participate in one of the special events like Mr. Knick Knack. A two- to three-hour free period during the day would have done more to alleviate the barriers and the community anger.”
No further modifications to the paid-parking rates are expected at this time, Walsh said.