Reston Association Seeks Feedback on Website Relaunch

Reston Association is seeking feedback from members as it continues exploring a website redesign.

The association’s website was abruptly taken down in July and reverted to a simpler platform. RA officials noted then that the website was very outdated and unsupported.

RA’s recent survey will be used to determine what features membership finds most important. The results of the informal survey will be used to help determine the website vendor and website platform, according to an RA news release.

The current website uses Squarespace — a commonly used website building and hosting platform —  and is a pared-down version of “essential information,” but it does not offer much functionality or two-way communications with RA members. For example, most meeting materials and related documents are directly uploaded to a publicly-accessible Dropbox.

Here’s more from RA on the survey:

It is the goal or the association to provide a user-friendly website that will make it easier for members to conduct business, quickly find specific information and receive timely alerts online or on mobile devices. There are specific questions in the online survey that will assist us in creating a new site that meets industry design and web security standards, and includes enhanced contact features that will allow residents to interact with RA staff in an efficient manner. Members can take the survey through Nov. 6.

At a recent board meeting earlier this month, RA staff indicated that the new website could include chat options and a better interface for members to contact staff and ask questions.

Image via Reston Association/website

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