Reston, VA

Reston Association is seeking feedback from members as it continues exploring a website redesign.

The association’s website was abruptly taken down in July and reverted to a simpler platform. RA officials noted then that the website was very outdated and unsupported.

RA’s recent survey will be used to determine what features membership finds most important. The results of the informal survey will be used to help determine the website vendor and website platform, according to an RA news release.

The current website uses Squarespace — a commonly used website building and hosting platform —  and is a pared-down version of “essential information,” but it does not offer much functionality or two-way communications with RA members. For example, most meeting materials and related documents are directly uploaded to a publicly-accessible Dropbox.

Here’s more from RA on the survey:

It is the goal or the association to provide a user-friendly website that will make it easier for members to conduct business, quickly find specific information and receive timely alerts online or on mobile devices. There are specific questions in the online survey that will assist us in creating a new site that meets industry design and web security standards, and includes enhanced contact features that will allow residents to interact with RA staff in an efficient manner. Members can take the survey through Nov. 6.

At a recent board meeting earlier this month, RA staff indicated that the new website could include chat options and a better interface for members to contact staff and ask questions.

Image via Reston Association/website

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Reston Association is surveying its members to determine preferences on receiving electronic ballots, which would require members to provide email addresses to RA and candidates running for the Board of Directors.

The two-question survey, which was released yesterday, asks members if they wish to receive electronic elections ballots and if they want to receive campaign emails directly from candidates without opting in.

In the past, RA has required members to opt-in for electronic ballots. Paper ballots are mailed to members who do not opt-in.

An increasing number of members have found online voting to be more convenient than mailing their ballots. Voting electronically helps increase participation in the annual board election, which is held throughout the month of March,” RA wrote in a statement.

The survey is intended to be an informal gauge to determine members’ preferences.

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Reston Association has launched an online survey to assess members’ opinions on the organization and its services.

The survey, which was emailed to some members on Wednesday (August 21) poses questions about RA’s services and amenities and will help guide the organization’s decisions about serving members’ current and future needs.

RA has hired The Brand Consultancy, a brand strategy company based in the District, to complete the survey. The firm plans to survey enough people to “make the results statistically valid,” according to RA’s website.

The survey — including data collection and results analysis — is expected to take several months to complete.

Photo via RA

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Reston Community Center is in the midst of launching a community survey to help the center improve its services.

The survey, which went live today and is now available online, will explore how the community uses the center’s programs, faciliteis and services. It will also explore people’s opinions on a potential new performing arts venue in Reston.

The University of Virginia’s Center for Survey Research is conducting the survey, which will be available online through August 31. Selected Small District 5 households received a paper survey in the mail earlier in the summer.

“It has been 10 years since RCC did a comprehensive, scientific survey of its constituents. During that time, the population in Reston has changed and is expected to experience major growth as both new residents and businesses come to the part of the community that is now served by Metro’s Silver Line,” said RCC Executive Director Leila Gordon in a statement. “RCC wants to know how people recreate, enjoy arts and culture, obtain information about leisure-time options, and what they hope RCC offers – both now and in the future.”

After the survey is completed, the Center for Survey Research will analyze the survey and share results with the community and RCC’s Board of Governors. A full report will be issued in October.

Here’s more from RCC about the survey’s purpose:

We want to understand the preferences and experiences of residents in Reston regarding leisure, recreational, and cultural activities. Specifically, we are interested in how people want to spend their leisure time, how they find out about leisure and cultural opportunities, and how people feel about the potential of a new performing arts center.”

All responses are anonymous and the survey should take between 20 to 25 minutes to complete.

In addition to the survey, RCC plans to reach out to Reston businesses and employees to gauge their opinions.

Photo via Reston Community Center

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Obviously, if you’re reading this, you are a Reston Now reader.

Maybe you’ve been reading us since the beginning, when we launched in 2013. Maybe you’re a more recent subscriber. Either way, we don’t ask much — there’s no paywall, no required login, and only a few unobtrusive ads from local businesses.

One thing we do ask, however, is that once a year you take a couple of minutes to tell us how we’re doing and how we can improve. That’s it!

So if you have the time today, we would very much appreciate if you could fill out our 2018 Reston Now reader survey.

Thank you!

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