Reston Association website redesign slated for 2024 as tech hiccups continue

Reston Association (file photo)

Reston Association is in the midst of finalizing a vendor to redesign its website, which has posed problems in the recent past.

Over the last few days, the website’s host platform “encountered an issue” that deleted the website’s navigation bar.

“The navigation bar was replaced multiple times over the weekend by RA staff, but the problem continues to occur,” RA Chief Operating Officer Peter Lusk said in a statement.

The website is now functioning. As of yesterday (Monday) afternoon, staff were continuing to restore more webpages.

The project to replace the website has been ongoing for more than a year. RA plans to launch a new website by the end of the first quarter of 2024, Lusk said.

Technological mishaps are not an anomaly for RA. Last year, Wipfli — a consulting firm hired by RA — flagged several issues, including a compromised email that resulted in $187,000 in losses, embedded malware that froze the website, and a server crash that caused an additional $26,000 in losses.

In 2020, RA’s website was abruptly taken down due to outdated technology and stability issues, including the loss of financial records and issues with backing up information. RA established the IT committee in March 2021 to review its technology services and needs.

The current website is run on a platform called Squarespace.

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