After a delayed Metro commute (backups all along the Orange, Silver and Blue lines) Tuesday night, some commuters trying to leave Wiehle-Reston East’s parking garage and Kiss-and-Ride lane found themselves with nearly an hour wait.
There is a short light that controls traffic to leave the Kiss-and-Ride area and the parking garage. Many commuters have complained that the wait is frustrating.
“Forty minutes to to exit the Reston Metro Parking lot is unacceptable,” one driver said on Twitter Tuesday.
Said another: “The delay here alone makes it faster to drive.”
Garage officials say they are listening.
Wednesday morning commuters noticed there was a person directing traffic to get into the 3,300-space parking garage.
Comstock owns the garage in a public-private partnership with Fairfax County. Comstock spokeswoman Maggie Parker said Wednesday they are working on the traffic flow.
“Fairfax County and Comstock have been working with the timing to improve egress from the Kiss and Ride,” Parker said in an email. “It was reset last Thursday and appears to have improved the situation. A new camera detection system is being installed. Once in operation, the system will go to dynamic timing.”
How was your experience at Wiehle-Reston East on Wednesday? Tell us in the comments.