After Morning Snafus, Metro GM Says More to Come This Evening

Packed Metro platform in DC March 14/Credit: Johab Silva via TwitterMetro Riders on the Blue, Orange and Silver lines had a heck of a morning Monday, with offloading, a fire on the tracks, major delays, single tracking and a whole host of headaches.

Metro GM Wiedefeld issued a statement this afternoon as an explanation and advice on how to manage the ride home this evening. There will still be some issues, he warns, including Silver Line trains that will operate between Wiehle-Reston East and Ballston only. Customers should use Orange Line trains to complete their trip between Virginia and DC, said Wiedenfeld.

Dear Metrorail Customer,

I know that it was a tough commute this morning for our Blue, Orange and Silver line customers. I want to provide you with an update so that you can plan for the commute home.

About 4:30 a.m., the Rail Operations Control Center received a report of a fire in the tunnel outside McPherson Square Station. Buses were called in to substitute for trains through downtown until the fire department cleared in the 6 a.m. hour. Metro restored limited rail service using a single track between Foggy Bottom and Federal Triangle stations.

I know that many of you experienced delays of 30 to 60 minutes on Blue and Orange line trains this morning. Silver Line trains were turned back at Ballston Station to reduce congestion downtown, and some trains bypassed stations to ease delays for the greatest number of customers.

Hopefully you received timely notification of the disruption through our communication channels: wmata.com, MetroAlerts email and text messages or the news media. (If you are not signed up for MetroAlerts, please take a moment to sign up at wmata.com/metroalerts.)

Unfortunately, the fire damaged several cables that will need to be replaced tonight in order to restore full service for tomorrow. Single tracking will continue throughout the day and will affect the evening commute. If you have the ability to consider alternate travel options today, I encourage you to do so.

I have directed that repairs start at 9 p.m. tonight when ridership is lower. At that time, rail service will be suspended on both tracks between Foggy Bottom and Federal Triangle.

Rail service plans for the rest of today are as follows:

Blue and Orange line trains will continue to share a single track between Foggy Bottom and Federal Triangle during the afternoon and evening hours. This will result in delays in both directions. You should consider travel alternates if possible, such as the Yellow Line between DC and Virginia or Metrobus options if available.

Silver Line trains will continue operating between Wiehle-Reston East and Ballston only. Customers should use Orange Line trains to complete their trip between Virginia and DC.

During the evening rush hour, Blue and Orange eastbound trains will skip Farragut West and McPherson Square to reduce delays. Listen for station announcements, check platform signs or sign up for MetroAlerts for details.

Starting at 9 p.m., all rail service will be suspended in both directions between Foggy Bottom and Federal Triangle to allow for repairs. Metro will provide shuttle bus service between the affected stations. Please allow additional travel time.

We are working closely and cooperatively with the NTSB, FTA and DC Fire Department to determine the cause of this incident, and I will remain personally engaged in our response.

I apologize for the delay, inconvenience and crowding you experienced this morning — and that you may experience again later today. Be assured that as we respond to these matters as they arise, we continue to advance plans to improve safety and service reliability to reduce recurrences in the future.

Sincerely,

Paul J. Wiedefeld
General Manager and Chief Executive Officer

Photo: Packed Metro platform March 14 in DC/Credit: Johab Silva via Twitter

Recent Stories

Students at West Potomac High School walked out in September to protest Virginia’s proposed policies on the treatment of transgender students (photo courtesy of Mara Surovell) The Virginia Department of…

The arts center could be located on Block J in Reston Town Center (via Fairfax County) A proposal for a new arts center in Reston will be the topic of…

The office building at 11091 Sunset Hills Road in Reston (via Google Maps) A solar and roofing company is moving its location in McLean to Reston — a $350,000 relocation…

Morning Notes

Construction machinery at the I-66 and Nutley Street interchange during sunset (staff photo by Angela Woolsey) In-Person Black Friday Returns — “Over at Tysons Corner in Virginia the parking lot…

The Ravel Dance Studio will re-open for fall classes 2020. The school will offer in person and virtual online instruction. With over 5000 sq. ft. to social distance the school has added air ionization filtration systems, ballet barres, acrylic dividers, hands free bathrooms, strict monitoring and more.

The Ravel Dance Studio will produce a Nutcracker Ballet Hollywood style video through the Reston Community CenterStage. REGISTRATION online begins August 17.

Submit your own Community Post here for just $99.

Chris Green is one of the DMV’s finest fitness instructors. A Lululemon and South Block ambassador, he is a coach and mentor to so many. He embodies grace, positivity and motivation in ways that no one else can. If we could all learn a thing or two from him, the world would be a much better place. He does so much for others, and does so with a smile on his face 99% of the time.

He recently ruptured his Achilles and has an incredibly long and tough journey ahead. As if COVID hadn’t impacted fitness professionals enough, throw this in the mix and it’s a double, even triple whammy. CG is no longer able to work and do what he loves for the time being because of this and we’d love your support.

Read More

Submit your own Community Post here for just $99.

×

Subscribe to our mailing list