Verizon has been working on correcting the problem, which has been causing cable, cell and phone issues since the fire at about 6:30 p.m. last night.
A utility pole caught fire near Home Depot Wednesday, knocking out power to the area around Baron Cameron Avenue and Reston Parkway.
The intersection and nearby traffic lights were closed for about two hours, making for slow traffic at one of Reston’s busiest intersections. The intersection was closed again at mid-day today as crews continue to try and fix the issue.
Verizon customer service has given varying reports of when service will be restored. They said earlier today that it would be back by noon, but that has not happened as of 1:30 p.m.
Reports now vary from 3:45 p.m. to tomorrow morning.
@VerizonSupport any update on Reston, VA outage? VZ site says 345pm in one place and 745am tomorrow in another! What should I believe?
— Reed Meyer (@ReedMeyer) June 9, 2016
Some AT&T customers are also reporting issues.
The latest Reston Home Insider explains why buyer fatigue is so common right now and ways to push through it.
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